RETURN & REFUND POLICY
Thank you for shopping with Jazz Clothing. We strive to provide high-quality products and ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. RETURN ELIGIBILITY
You may request a return within 7 days of receiving your order if:
• The item is damaged, defective, or incorrect.
• The item is unused, unworn, and in its original condition.
• All original tags, labels, packaging, and accessories are intact.Items that have been used, washed, altered, or damaged after delivery are not eligible for return.

2. NON-RETURNABLE ITEMS
The following items cannot be returned:
• Products purchased during clearance or final sale.
• Gift cards or promotional items.
• Products damaged due to misuse or improper handling by the customer.

3. RETURN PROCESS
To initiate a return:
• Contact our customer support team within 7 days of delivery.
• Provide your order number and reason for the return.
• If required, share photos of the product showing the issue.
• Once approved, we will provide return instructions.Products returned without prior approval may not be accepted.

4. REFUND POLICY
Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved:
• Refunds will be processed to the original payment method.
• The refund amount will reflect in your account within 5–10 business days, depending on your bank or payment provider.
Shipping charges are generally non-refundable unless the return is due to our error.

5. EXCHANGE POLICY
We may offer exchanges for:
• Incorrect products received.
• Damaged or defective products.
• Size replacement requests, subject to stock availability.
If the requested replacement is unavailable, a refund may be issued.

6. DAMAGED OR INCORRECT ITEMS
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We may request photos or additional information to verify the issue.

7. CANCELLATION POLICYOrders may be cancelled before they are shipped.Once an order has been dispatched, cancellation requests may not be accepted. In such cases, you may request a return after receiving the product, subject to this policy.

8. CONTACT US
For any return, refund, or exchange requests,
please contact us:
JAZZ CLOTHING
Phone: +91 98257 93628
Address: Ahmedabad, Gujarat, India

We reserve the right to modify this Return & Refund Policy at any time without prior notice. Any updates will be posted on this page.